Ticket Policy

1. Introduction

This Ticket Policy outlines the terms and conditions related to purchasing, using, and managing tickets for GDCLUX services. By purchasing or using our tickets, you agree to these terms.

2. Ticket Types

GDCLUX offers the following ticket options:

- **Short Trip:** One-way tickets for short distances.

- **Daily Trip:** Round-trip tickets for frequent users.

- **Monthly Pass:** Unlimited travel for regular commuters.

**3. Ticket Purchase**

- **Online Purchase:** Tickets can be purchased through our app or website using credit/debit cards and digital wallets.

- **Office Purchase:** Tickets are available for purchase at designated offices near terminals.

**4. Ticket Validity**

- **Short Trip Tickets:** Valid for a single journey between the selected origin and destination.

- **Daily Trip Tickets:** Valid for one round trip within the specified day of purchase.

- **Monthly Passes:** Valid for unlimited travel within a calendar month from the date of purchase.

**5. Ticket Management**

- **App Features:** Manage your tickets, view booking history, and access upcoming trips through our app.

- **Transferability:** Tickets are non-transferable and must be used by the individual who purchased them.

**6. Refunds and Exchanges**

- **Refund Policy:** Refunds are available under specific conditions as outlined on our website. Please check our refund policy for details or contact customer support for assistance.

- **Exchanges:** Exchanges are subject to availability and may incur additional charges. Contact customer support for exchange requests.

**7. Lost or Stolen Tickets**

- **Online Tickets:** If you lose your online ticket, you can retrieve it through the app or website. Contact customer support if you encounter issues.

- **Office Tickets:** For lost or stolen tickets purchased at an office, please contact the office where you bought the ticket for assistance.

**8. Ticket Usage**

- **Validity:** Ensure your ticket is valid for your intended journey. Invalid or expired tickets will not be accepted.

- **Inspection:** You must present a valid ticket for inspection upon boarding and during your journey. Failure to do so may result in fines or denial of service.

**9. Changes to Ticket Policy**

We may update this Ticket Policy from time to time. Any changes will be posted on our website and app. Your continued use of our services constitutes acceptance of the updated policy.

**10. Contact Us**

If you have any questions or issues regarding our ticket policy, please contact us at:

Email: Info@gdclux.com 

Phone: 07038590585

Contact Form: Available on our website

Thank you for choosing GDCLUX. We are committed to providing you